Contact OLHI using the option that suits your needs.

The OmbudService for Life & Health Insurance (OLHI) offers several ways to contact our team. You can ask a question, request information or submit a request using your preferred channel. Choose an option based on the information you need and the documents you want to provide.

Before contacting us, gather relevant details about your insurer, policy, previous steps or other useful supporting records. This will help our team understand your situation and guide you more efficiently.

By phone

By mail

2 Bloor Street West, Suite 700
Toronto, ON  M4W 3E2

By fax

416-777-9750

Online

To protect your personal information and ensure your request is received properly, we invite you to use our online form.

However, if you are unable to do so, you may contact us at: complaintagent@olhi.ca