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Categories:
News
Introducing Our New Website
We are pleased to announce the launch of OLHI’s new website. This renewal reflects our ongoing commitment to transparency,…
Categories:
Case studies
Bringing Clarity at a Vulnerable Time
OLHI ensured that the consumer received a clear explanation and that the procedural concerns were addressed. A consumer…
Categories:
Case studies
Upholding Fairness in Emergency Medical Disputes
This case illustrates how OLHI’s process can lead to meaningful outcomes. A consumer contacted OLHI after they were…
Categories:
Case studies
Getting Fair Compensation after an Emergency
Feeling misled and confused, the couple turned to OLHI. A couple had to urgently return home mid-trip due…
Categories:
Case studies
Navigating Complex Policy Language
This resolution reflects OLHI’s role in helping consumers. A consumer submitted a Tax-Free Savings Account (TFSA) transfer request…
Categories:
Case studies
Feeling Supported Through a Critical Illness
The consumer reached out to OLHI for help. A consumer had undergone surgery for a brain tumour and…
Categories:
News
2025 Annual Report
We are pleased to announce the publication of the OmbudService for Life and Health Insurance’s (OLHI) 2025 Annual…
Categories:
News
OmbudService for Life and Health Insurance Announces Board…
Toronto, Ontario – The OmbudService for Life and Health Insurance (OLHI) announces the departure of longstanding Board members, Dr. Janice…
Categories:
News
OmbudService for Life and Health Insurance announces resignation…
Toronto, Ontario – The Board of Directors of the OmbudService for Life & Health Insurance (OLHI) announces the…