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Company:
Acadia Life
Josée Thériault Baldwin
Compliance Advisor
Email:
josee.theriault@uni.ca
Address:
C.P. 5554, 295, boulevard Saint-Pierre West, Caraquet, NB, E1W 1B7
Company:
Actra Fraternal Benefit Society
Kevin Forrest
Director, Legal Services
Phone:
416-967-6600 Ext. 237
Email:
kforrest@afbs.ca
Company:
Aetna Life Insurance Company
Colleen Sexsmith
Chief Agent in Canada
Email:
csexsmith@casaccount.com
Address:
Unit 2, 1145 Nicholson Road, CAS Accounting for Insurance, Newmarket, ON, L3Y 9C3
Company:
Alan CA Inc.
Odile Kusnik
COO
Email:
odile.kusnik@alan.com
Address:
Unit 600, 8 King Street East, Toronto, ON, M5C 1B5
Company:
Alberta Blue Cross
–
Complaints Officer
Phone:
780-392-2653
Address:
10009-108 Street NW, Edmonton, AB, T5J 3C5
Company:
Allianz Care
Chris Hebb
Chief Agent, AWP Health & Life SA
Email:
chris.hebb@allianz.com
Address:
Suite 1600, 130 Adelaide Street West, Toronto, ON, M5H 3P5
Company:
American Bankers Life Assurance Company of Florida (Assurant)
Marie Smith
Complaints Liaison Officer
Phone:
1-800-561-3232, Ext. 4666019
Address:
Suite 100, 1945 King Street East, Hamilton, ON, L8K 1W2
Company:
American Health and Life Insurance Company (Triton Insurance)
Anne Yantha
Compliance Manager
Phone:
844-621-8014
Email:
anne.yantha@omf.com
Address:
Suite 1420-380 Wellington Street, London, ON, N6A 5B5
Company:
Assumption Mutual Life Insurance Company
Alexis Couture
Ombudsman and Compliance Officer
Phone:
1-800-343-5622 Ext. 5207
Email:
alexis.couture@assomption.ca
Address:
C.P. 160, 770 Main Street, Moncton, NB, E1C 8L1
Company:
Beneva
Martin Verreault
Complaints Officer
Phone:
1-855-425-0922
Address:
625, rue Jacques-Parizeau, Quebec, QC, G1R 2G5
Company:
Blue Cross Life
Lynne Chlala
General Counsel and Chief Compliance Officer
Phone:
514-982-2683
Address:
644 Main Street, Moncton, NB, E1C 8L3
Company:
Blumont Annuity Company
Colleen Lamont
Chief Liaison Officer
Address:
333 Bay Street, Suite 710, Toronto, ON, M5H 2R2
Company:
BMO Life Assurance Company
Imen Ben Khalaf
Consumer Complaints Officer
Email:
imen.benkhalaf@bmo.com
Address:
60 Yonge Street, Toronto, ON, M5E 1H5
Company:
BMO Life Insurance Company
Imen Ben Khalaf
Consumer Complaints Officer
Email:
imen.benkhalaf@bmo.com
Address:
60 Yonge Street, Toronto, ON, M5E 1H5
Company:
Canada Life Assurance Company
Ashleigh Thacker
Complaints Officer
Phone:
1-844-222-2264
Address:
Complaints Office T-262 255 Dufferin Ave, London, ON, N6A 4K1
Company:
Canadian Premier Life Insurance Company (Securian)
Complaints Office
Address:
25 Sheppard Avenue West, Suite 1400, Toronto, ON, M2N 6S6
Company:
Canassurance Insurance Company
Olivier Thibeault
Manager, Litigation and Operations
Address:
1981 McGill College Avenue, Suite 105, Montreal, QC, H3A 0H6
Company:
Chubb Life Insurance Company of Canada
–
Complaint Officer
Phone:
–
Email:
complaintscanada@chubb.com
Address:
199 Bay Street, Suite 2500, P.O. Box 139, Commerce Court Postal Station , Toronto, ON, M5L 1E2
Company:
CIBC Life Insurance Company Limited
Chris Reed
Vice President, Client Complaint Appeals
Email:
chris.reid@cibc.com
Address:
81 Bay Street, CIBC Square, Floor 24, Toronto, ON, M5J 0E7
Company:
CIGNA Life Insurance Company of Canada
Jim Mavroidis
Chief Compliance Officer, Legal & Corporate Affairs
Phone:
416-279-2093
Address:
301 – 100 Consilium Place, Scarborough, ON, M1H 3E3
Company:
Co-operators General Insurance Company
Denise Fleischmann
AVP, Compliance Culture & Fair Practices
Phone:
1-877-720-6733
Email:
fairpractices@cooperators.ca
Address:
101 Cooper Street, Guelph, ON, N1C 0A4
Company:
Co-operators Life Insurance Company
Denise Fleischmann
Ombudsperson
Phone:
1-800-265-2662 Ext. 306009
Address:
130 Macdonell Street, Guelph, ON, N1H 6P8
Company:
Combined Insurance Company of America
Ahlam Bukhari
Director of Compliance
Phone:
905-608-3755
Email:
ahlam.bukhari@combined.com
Address:
6711 Mississauga Road, Suite 706, Mississauga, ON, L5N 2W3
Company:
CUMIS Life Insurance Company
Denise Fleischmann
Ombudsperson
Phone:
1-800-265-2662, ext. 306009
Address:
130 Macdonell Street, Guelph, ON, N1H 6P8
Company:
Desjardins Financial Security Life Assurance Company
Amélie Tanguay
Complaints Manager
Phone:
1-877-838-8185
Email:
complaints@desjardins.com
Address:
100 rue des Commandeurs, Lévis, QC, G6V 7N5
Company:
Empire Life Insurance Company, The
Vicki Stilwell
Corporate Complaints Officer
Phone:
613-548-1890 Ext. 3236
Email:
complaintsoffice@empire.ca
Address:
259 King Street East, Kingston, ON, K7L 3A8
Company:
Equitable Life Insurance Company of Canada, The
Rachel van Niekerk
Complaints Officer
Email:
rvanniekerk@equitable.ca
Address:
P.O. Box 1603, Stn. Waterloo, One Westmount Road North, Waterloo, ON, N2J 4C7
Company:
First Canadian Insurance Corporation
Tanya Phillips
Resolution Officer
Phone:
1-800-561-3242
Email:
tphillips@firstcanadian.ca
Address:
Suite 200, 320 Sioux Road, Sherwood Park, AB, T8A 3X6
Company:
Foresters
Valerie Howes
Chief AML Officer, Special Investigations and Consumer Complaints Legal, Compliance & SIU Department
Phone:
416-467-2498
Email:
vhowes@foresters.com
Address:
789 Don Mills Road, Don Mills, ON, M3C 1T9
Company:
Foresters Life
Valerie Howes
Chief AML Officer, Special Investigations and Consumer Complaints Legal, Compliance & SIU Department
Phone:
416-467-2498
Email:
vhowes@foresters.com
Address:
789 Don Mills Road, Don Mills, ON, M3C 1T9
Company:
Green Shield Canada
Cyprian Kebbianyor
Privacy and Compliance Officer, Ombudsperson
Address:
5140 Yonge Street, Toronto, ON, M2N 6L7
Company:
Green Shield Canada Insurance
Cyprian Kebbianyor
Privacy and Compliance Officer, Ombudsperson
Address:
Suite 500, 5160 Yonge Street, Toronto, ON, M2N 6L9
Company:
Group Medical Services (GMS Insurance Inc.)
Joshwa Howie
Director Risk and Compliance
Phone:
1-800-667-3699
Email:
jhowie@gms.ca
Address:
PO Box 1949, 2055 Albert Street, Regina, SK, S4P 0E3
Company:
Humania Assurance Inc.
Jean-Benoît Forgues
Senior Director, Compliance
Phone:
1-800-363-1334 Ext. 263
Address:
1555, rue Girouard Ouest, Saint-Hyacinthe, QC, J2S 7C8
Company:
Industrial Alliance Insurance and Financial Services Inc.
Pierre-Alexandre Archer
Complaints Officer
Phone:
1-800-463-6236 Ext. 101200
Email:
officierdesplaintes@ia.ca
Address:
1080 Grande Allée West, Quebec City, QC, G1K 7M3
Company:
Ivari
Karen Woodman
Chief Compliance Officer
Phone:
416-883-5169
Email:
karen.woodman@ivari.ca
Address:
200-5000 Yonge Street, Toronto, ON, M2N 7E9
Company:
Knights of Columbus
Andrew Bucknam
Chief Compliance Officer
Phone:
203-752-4122
Email:
andrew.bucknam@kofc.org
Address:
1 Columbus Plaza, New Haven, CT, 06510-3326
Company:
Manitoba Blue Cross
Laurie Gordon
Manager, Corporate Compliance Services
Phone:
431-317-9950
Email:
compliance@mb.bluecross.ca
Company:
Manulife
Laura Fisher
Complaints Officer
Phone:
1-855-891-8671
Address:
500, King Street North, Waterloo, ON, N2J 4C6
Company:
Medavie Blue Cross
Donna Whiteway
Director, Risk Management & Compliance
Address:
644 Main Street, Moncton, NB, E1C 8L3
Company:
Munich Reinsurance America, Inc.
Bernard Maingot
Chief Agent Canada
Email:
bmaingot@munichre.com
Company:
National Bank Life Insurance Company
Nathalie Marcil
Senior Manager, Client Complaint Appeal Office
Phone:
1-888-300-9004
Email:
complaintappeal@nbc.ca
Company:
New York Life Insurance Company
–
New York Life Insurance Company Complaint Liaison
Phone:
–
Email:
cru@newyorklife.com
Address:
44 South Broadway, White Plains, NY, 10601
Company:
Old Republic Insurance Company of Canada
Esther Wilson
Compliance Analyst
Email:
compliance@orican.com
Address:
100 King Street West, Suite 1100, Hamilton, ON, L8P 1A2
Company:
Pacific Blue Cross
Henry Cheung
Complaints Officer
Address:
PO Box 7000, Vancouver, BC, V6B 4E1
Company:
Pavonia Life Insurance Company of Michigan (now Revol One Financial)
Bill Crane
General Counsel & CCO
Address:
11259 Aurora Avenue, Urbandale, IA, 50322
Company:
Primerica Life Insurance Company of Canada
David Grad
Chief Compliance Officer and Ombudsman
Address:
6985 Financial Drive, Suite 400, Mississauga, ON, L5N 0G3
Company:
Quebec Blue Cross
Olivier Thibeault
Litigation and Operations
Address:
1981 McGill College Avenue, Suite 105, Montreal, QC, H3A 0H6
Company:
RBC Life Insurance Company
Robyn Van Zant
Consumer Complaints Officer
Phone:
365-228-3471
Email:
robyn.vanzant@rbc.com
Address:
P.O. Box 213, Station A, Mississauga, ON, L5A 4N9
Company:
Reliable Life Insurance Company
Esther Wilson
Compliance Analyst, Compliance
Email:
compliance@orican.com
Address:
100 King Street West, Suite 1100, Hamilton, ON, L8P 1A2
Company:
Saskatchewan Blue Cross
Mitch Clarke
Director, Risk Management & Corporate Services
Email:
mclarke@sk.bluecross.ca
Address:
516 2nd Avenue North, Saskatoon, SK, S7K 2C5
Company:
Serenia Life
Christine Reid
Manager, Compliance
Phone:
519-886-4617 Ext. 268
Email:
creid@serenialife.ca
Address:
300-470 Weber Street North, Waterloo, ON, N2L 6J2
Company:
Sun Life Financial
Nathalie Barbosa
Director, Client Advocacy
Phone:
1-877-786-5433
Address:
1155 Metcalfe Street, Montreal, QC, H2B 2V6
Company:
TD Life Insurance Company
Kerry Robbins
Vice President, Senior Customer Complaints Office
Email:
td.scco@td.com
Address:
TD Centre, PO BOx 1, Toronto, ON, M5K 1A2
Company:
Teachers Life Insurance Society (Fraternal)
Kim Hanchar
Director, Business Administration
Phone:
1-800 668-4229
Address:
50 Burnhamthorpe Road West, Suite 703, Mississauga, ON, L5B 3C2
Company:
Trans Global Insurance/Trans Global Life
Gregory Nakonechny
Vice President, Legal and Corporate Secretary
Email:
gnakonechny@thebrick.com
Address:
16930 114 Avenue NW, Suite 275, Edmonton, AB, T5M 3S2
Company:
TruStage Life of Canada
Sharmila Menon-Nair
Director, Compliance
Phone:
226-336-7992
Email:
ombudsman@trustage.com
Address:
180, Northfield Drive West, Suite 4, 1st Floor, Waterloo, ON, N2L 0C7
Company:
UV Insurance
Joëlle Girouard
Chief Compliance Officer
Phone:
819-478-1315 Ext. 2549
Email:
jgirouard@uvassurance.ca
Address:
1990 Jean-Berchmans-Michaud Street, Drummondville, QC, J2C 7G7
Company:
Wawanesa Life Insurance Company, The
Jenna Morris
Deputy Complaints Officer
Phone:
1-844-241-0229
Address:
236 Carlton Street, Winnipeg, MB, R3C 1P5
Company:
Zurich Canada
Eva Loewen-Samuels
Complaints Officer
Phone:
416-586-6773
Address:
5500-100 King Street West, Toronto, ON, M5X 1C9